Terms of Service for TrueFiveStar


Effective Date:

01/01/2025


Welcome to TrueFiveStar. By using our services, you agree to the following Terms of Service. Please read them carefully.


1. Service Overview


TrueFiveStar provides automated and managed review collection tools to help businesses improve their online reputation, specifically Google reviews. This includes SMS review request flows, live follow-up calls, and review tracking dashboards.


2. User Responsibilities


You agree to use our service in compliance with Google’s Terms of Service.You are responsible for the content and customer data you provide us.You will not use our service to manipulate reviews or gate customers.


3. Compliance


TrueFiveStar operates with full respect for Google’s review policies. Any attempt to misuse the platform for fake or coerced reviews is strictly prohibited and will result in account termination.


4. Payments


Fees for our services are billed monthly or annually, based on the selected plan. Late or failed payments may result in service suspension.


5. Cancellations & Refunds


You may cancel your subscription at any time. Refunds are issued only if we fail to deliver the agreed service terms (e.g., minimum number of review requests sent).


6. Limitation of Liability


We are not liable for any damages related to your use of the service, including but not limited to data loss, missed reviews, or third-party service issues.


7. Termination


We reserve the right to suspend or terminate your account for violations of these terms or misuse of the service.


8. Governing Law


These terms are governed by the laws of the State of Florida.


Contact Us:


Email:

[email protected]


Phone: (786) 555-1234